Leslie S. Richards, Acting Secretary, Department of Transportation
Security on this Site
Performing e-Government services on this website involves sending
certain personal or private information (e.g., your credit card
information) over the Internet, a public communication network.
To help ensure that other Internet users cannot view your information,
PennDOT has taken several steps to assure that our customers' confidential
information is secure when performing an online transaction.
Use of a Secure Browser Required
It is recommended that you use a Web browser with 128-bit encryption.
In addition, to ensure a reasonable degree of security, you must
use a Web browser with Secure Socket Layer (SSL) capability(Microsoft Internet Explorer 5.0
or later). SSL is technology that creates a secure environment for
the information transferred between your browser and PennDOT. SSL
encrypts all information that you input before that information
is sent to PennDOT. If you do not use an SSL compatible browser,
PennDOT will not be able to process your request. You must configure
your browser to cache SSL pages or you will not be able to print
the credit card receipt. Please read "Confirmation of Completed
Transaction" below regarding browser configuration and printing
the receipt. For more information on how to get
Microsoft Internet Explorer, select the icon below:
free download of the latest 128-bit version of Microsoft®
Internet Explorer, follow the instructions provided at
Each online transaction requires you to identify yourself with
customer specific information.
By identifying yourself, PennDOT can verify who you are. Never walk away from your
computer when it has personal information displayed on it. It is
best to close your browser after completing your application activities
on the PennDOT website in order to clear any account information
Limited Display of Credit Card Numbers
The display of any credit card number information on your transaction
receipt is limited to the last 4 digits of the credit card number.
Security Protection and Monitoring
In addition to encrypting the communications between your browser
and the PennDOT website, firewall technology is used to provide
security layers between Internet traffic and the data in the Driver
and Vehicle Services applications. As such, these firewalls, as
well as additional software, provide continuous logging and auditing
of activity on the PennDOT website. This constant security monitoring
helps ensure that your information is only seen by you.
PennDOT is constantly evaluating the latest security technologies
and upgrading to the most recent version of security software when
it becomes available.
The key to a correct and successful transaction is the accuracy
and completeness of the data you enter. If you enter incomplete
or inaccurate information, your transaction may not be processed.
PennDOT is not responsible if you submit inaccurate or incomplete
information. Consequently, it is very important that you enter information
accurately and confirm it is correct before sending it.
Credit Card Information
To ensure that your credit card is not charged more than once,
do not hit the 'Charge My Card' button more than once. Wait for
the transaction to be completed.
Successful Submission Not Guaranteed
Your transaction will be processed by a state-of-the-art system,
which has been designed in accordance with good commercial practice;
however, neither PennDOT nor the Commonwealth of Pennsylvania can
guarantee that all transactions submitted through this system will
be received and/or successfully completed.
Confirmation of Completed Transaction
Upon system acceptance of your credit card information, you will
be provided with a receipt.
NOTE: Your browser
must be configured to cache SSL pages in order to print your receipt.
Due to printing methods, some versions of Netscape Navigator may
not be able to print this page. If you have trouble printing this
page, simply 'copy and paste' the text into any word processing
program and print it from there.
Notification of Incomplete Transaction
If your credit card charge was denied by the bank you may resubmit
your online renewal request by entering different credit card information
on the 'Check Out' page.
Additional Responsibilities of Public Computer Users
If you use a computer from a public location such as a library,
you are responsible for maintaining the security of your credit
card information entered on that machine. After you have entered
your information and selected the 'Charge My Card' button, please
exit the browser.