Leslie S. Richards, Acting Secretary, Department of Transportation
Description of an Online Messenger
Online Messengers (OLMs) are private businesses contracted to provide driver licensing and vehicle registration services for customers via an online connection with PennDOT. The OLM charges the normal state fee plus a service fee for its service. In many cases, the product can be handed immediately over the counter to the customer. For additional service locations and information for Online Messengers, please reference the Online Messenger Service Center Location Guide or the Locations Information Center.
Please Note: Authorized agents are under contract to PennDOT and may charge a market driven service (delivery) fee; these are in addition to any PennDOT statutory fees for temporary, or in some cases, permanent motor vehicle registration plates and cards or other related products and services offered by the agent. The agent's service (delivery) fees are market driven, and vary by agent. To compare service (delivery) fees, you are encouraged to contact the authorized agents in your area for the applicable service (delivery) fees charged.
Types of services provided by an Online Messenger include:
Driverís License / Photo ID Services
3-Year Driver Record Requests
10-Year Driver Record Requests
Basic Non-Commercial Driver Record Requests
Full Driver Record Requests
Driver's License Address Change
Driver's License Duplicate / Replacement
Driver's License Renewal
Photo ID Address Change
Photo ID Card Renewal
Posting of Restoration Fee and Proof of Insurance for Driverís License Suspensions